A website for a ghost kitchen that sends orders to the right delivery link, every time

A ghost kitchen website exists to route a customer from a search or a social link to the correct delivery platform order page for the correct brand, since almost no one places the order on the site itself. That means the job is brand clarity and link accuracy, not a dining-room photo gallery you will never need.

What usually goes wrong for ghost kitchens and virtual brands

  • Every brand you run shares one Instagram bio link, so a customer searching for one virtual concept lands on a page cluttered with three others.
  • Delivery platform links go stale after a re-listing or a platform outage, and nobody notices until an order fails.
  • There is no single place that shows all your brands together, so a repeat customer cannot find the other concept you run out of the same kitchen.
  • Search engines have nothing brand-specific to index, since every virtual concept points at the same generic marketplace profile.

The pages your site will carry

Built at launch, and extended later as a revision rather than a rebuild.

  1. Home
  2. Our brands
  3. Individual brand menu pages
  4. Delivery platforms
  5. Service area
  6. About the kitchen
  7. Contact
A kitchen worker in an apron handing over an insulated delivery bag
Photograph: Norma Mortenson on Pexels

Brand switcher

A navigation component that lets a visitor move between every virtual brand you run without leaving the site, so a customer who liked one concept can find the others in one click instead of searching each brand name separately.

What operators like this one report

“They built the FAQ from our actual commissary kitchen tours correspondence. Each answer was reviewed by our own staff, so the page sounds like us rather than a copywriter. New starters read it too; it has become our reference, not just the customers'.”

Alison Rushworth, Office coordinator
Dark kitchen and prep space rental, Plano, TX
FAQ research and editorial review for commissary kitchen tours

“If you only look at the design you miss the best bit, which is the inquiry form. Every submission arrives with production type, equipment needs and preferred hours filled in, which used to take us a second email to obtain. It has quietly removed the slowest step in our intake.”

Alexa Brookfield, Bookings coordinator
Shared commissary kitchen, Omaha, NE
Inquiry form and response workflow for commissary kitchen tours

We build for ghost kitchens and virtual brands across the United States, including operators in Texas. Service area pages are written for the places you serve, from the list you give us at onboarding.

Three ways to run it

  • The LineThe website, fully managed, live in 7 days
  • The PassEverything, plus the AI Engine, live in 10 days
  • Head ChefEverything, plus the Content Engine, live in 15 days
Compare the plans

Questions from ghost kitchens and virtual brands

Do we need a separate page for each virtual brand?

Yes. Each brand gets its own page with its own name, menu and delivery links, because a customer searching for that brand should land on something built for it, not a shared facility homepage. Search engines also treat each brand page as its own entity, which helps each concept get found on its own merit rather than getting lost inside a generic listing.

Can the site handle it if we launch or retire a brand?

Yes. Adding a new virtual brand or retiring one is a standard revision, not a rebuild. A new brand gets a page with its menu and delivery links inside your plan's turnaround window, and a retired brand comes down with any old links redirected so nothing on a delivery platform points at a dead page.

Where do orders actually happen, on the site or the delivery app?

On the delivery app, for the overwhelming majority of ghost kitchen orders. The site's job is to get a customer to the correct platform link for the correct brand as fast as possible, which is why the delivery platform hub is one of the first things built on every ghost kitchen site.

Can the AI Engine handle questions from a customer who found us online?

On The Pass and Head Chef, yes. It can answer questions about a brand's menu, point a customer to the right delivery link, and pass along anything more specific to a person on your team. It never gives food safety or allergen advice, that always goes to a human.

See it built for ghost kitchens

A live walk-through, on your screen, of the site you would get.

Book a demo