The starting point
The business described commissary kitchen tours on a general page and left visitors to deduce which contact details applied to their area.
Catering kitchens
The right office, first time, for commissary kitchen tours
For commissary kitchen tours, inquiries now introduce themselves to the correct office.
Where the kitchen started
Before the build, in the client's terms.
What it was costing them
Day to day with commissary kitchen tours, misrouted calls were a daily tax on everyone's patience. The site's location information existed but was never joined up with the inquiry route.
What we built
Each area's details appear with its own contact route. Submissions carry the selected location along with production type, equipment needs and preferred hours, reaching the right team directly.
On the ticket
- 01Local contact panel
- 02Location selection
- 03Location-aware notifications
- 04Opening hours
The build clock
20 working days after content approval, including staff review and handover.
- Day 0
Content approved
The client signs off the copy and facts. The build clock starts here.
- Build
Built and wired
Local contact panel, Location selection, Location-aware notifications, Opening hours.
- Review
Staff review
The people who answer these inquiries test it before anyone outside sees it.
- Day 20
Handover
Live, handed over, and on the monthly plan from here.
What changed
For commissary kitchen tours, inquiries now introduce themselves to the correct office.
From the clientCS-11
“A commissary kitchen tours visitor no longer needs to understand how we are organized. The page routes them; that is its job now.”
Catering prep kitchen rental, Worcester, Massachusetts
Questions about this build
How long did this build take?
20 working days after content approval, including staff review and handover. The clock started once the client approved the content, so the time went on building and reviewing rather than waiting for copy.
Which plan includes location and delivery-area pages?
The Line, The Pass and Head Chef. The first plan that carries it is The Line at $117 a month, and the $647 build fee is invoiced only after launch.
Can this be added to a site we already run with you?
Yes. On a live site this is a revision, not a new project: 5 revisions a month are included on every plan, each completed within 2 to 5 working days, and extra ones are $20 each.
Who is the client?
A catering prep kitchen rental in Worcester, Massachusetts, 15 staff. The business is described by type and region on purpose, and the quote is from Theodora Talbot, operations supervisor, published with permission.
Want this fixed on your site
A live walk-through of the site you would get, on your screen, in about 30 minutes. Plans from $117 a month, the $647 build fee invoiced after launch, live in 7 days.
Or email hello@kitchenwebstudio.com and a person replies within one working day.