The starting point
The commissary kitchen tours form's only response was to reload the homepage. Senders were left to assume the message had gone somewhere.
Commissary kitchens
What happens after a commissary kitchen tours inquiry is sent
With commissary kitchen tours, the reassurance traffic has moved onto the page. Staff time goes into answering inquiries instead of confirming they exist.
Where the kitchen started
Before the build, in the client's terms.
What it was costing them
When it comes to commissary kitchen tours, some people sent the same request twice, and others rang to check it had arrived. Staff lost time merging duplicates and reassuring callers instead of responding.
What we built
Each submission is met with a summary page explaining the next step toward a facility tour discussion with the kitchen manager. The accompanying email tells the sender how to fix a mistake and when the team normally replies.
On the ticket
- 01Confirmation page
- 02Acknowledgment email
- 03Correction contact
- 04Opening-hours guidance
The build clock
25 working days after content approval, including staff review and handover.
- Day 0
Content approved
The client signs off the copy and facts. The build clock starts here.
- Build
Built and wired
Confirmation page, Acknowledgment email, Correction contact, Opening-hours guidance.
- Review
Staff review
The people who answer these inquiries test it before anyone outside sees it.
- Day 25
Handover
Live, handed over, and on the monthly plan from here.
What changed
With commissary kitchen tours, the reassurance traffic has moved onto the page. Staff time goes into answering inquiries instead of confirming they exist.
From the clientCS-04
“People asking about commissary kitchen tours now know their message landed and what follows. Guessing has been designed out of it.”
Licensed commercial kitchen share, Reno, Nevada
Questions about this build
How long did this build take?
25 working days after content approval, including staff review and handover. The clock started once the client approved the content, so the time went on building and reviewing rather than waiting for copy.
Which plan includes inquiries routed into your crm?
The Line, The Pass and Head Chef. The first plan that carries it is The Line at $117 a month, and the $647 build fee is invoiced only after launch.
Can this be added to a site we already run with you?
Yes. On a live site this is a revision, not a new project: 5 revisions a month are included on every plan, each completed within 2 to 5 working days, and extra ones are $20 each.
Who is the client?
A licensed commercial kitchen share in Reno, Nevada, 9 staff. The business is described by type and region on purpose, and the quote is from Hadi Najjar, client onboarding lead, published with permission.
Want this fixed on your site
A live walk-through of the site you would get, on your screen, in about 30 minutes. Plans from $117 a month, the $647 build fee invoiced after launch, live in 7 days.
Or email hello@kitchenwebstudio.com and a person replies within one working day.